Continuous Quality Improvement (CQI) is the term describing a method of improving the quality of any complex process that has a measurable outcome including improvement of operations, systems processes, improved work environment, or regulatory compliance. The CQI project development commonly includes defining the problem, benchmarking, setting a goal, then iterative quality improvement projects. Common CPI methodologies for improvement include Lean, Six Sigma, Plan-Do-Study-Act (PDSA) cycles, and Baldrige Criteria.
Related Definitions in the Project: The Quality Management
